IT Business Continuity Management System
The Information Technology Department at Dar AlHekma University plays a crucial role in delivering high-quality IT services to stakeholders. The department is dedicated to ensuring uninterrupted service and protecting stakeholder interests, both of which are key to the department's long-term sustainability.
The IT Business Continuity Management System (BCMS) covers critical units, functions, and processes that require a recovery plan. The IT Department utilizes both proactive and reactive strategies to minimize the impact of major incidents, including:
Implementing a risk assessment and impact analysis plan aligned with the ISO 22301 requirements
Developing recovery plans to mitigate significant risks.
Integrating business continuity and disaster recovery (DR) planning into all operational requirements.
Using third-party service providers to maintain appropriate and tested recovery strategies if necessary.
Designing critical alternatives for continuous operation during system failures.
Preparing, testing and auditing plans, as well as conducting drills to ensure readiness if needed.
Improving the effectiveness of the business continuity management system continuously.
This policy is based on the “Business Continuity Management Standard and Guide" issued by the International Organization for Standardization (ISO 22301). It will be communicated to all employees of the Information Technology Department, and compliance is mandatory. Each unit is responsible for always maintaining its business continuity management preparedness. This policy will be reviewed to ensure its relevance and updated as necessary.
