Business Communication
The CBP Business Communication training and certification program is geared towards individuals looking to learn the basics of effective communication in today's business environment. In this course, you will be provided with the essential information and skill set required to conduct verbal and non-verbal business communication.
Description
The CBP™ Business Communication manual covers the following topics:
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Introduction to Business Communication
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Business Letter Writing
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Types of Business Writing
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Business Writing Styles
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Writing for Special Circumstances
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Communication Styles
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Identifying your Appropriate Communication Style
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Communicating Effectively
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Keys to Powerful Presentations
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Power of Active Listening
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Conflict and Disagreement in Business Communication
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Communication Challenges
Course Objective
Successful completion of this course will increase your knowledge and ability to:
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Understand the business communication model
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Structure effective business communication
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Develop your business writing style
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Develop your oral communication skills
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Do business on the telephone
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Developing effective presentation skills
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Solve any conflict and disagreement in business communication
Leadership
The CBP Leadership training and certification program is designed for individuals who are interested in pursuing a leading position throughout their careers. The course provides the essential information and skills required by professionals who have to lead a team and achieve specific organizational goals. Born a leader or not, if you are planning to adopt a leader's approach, this is the course for you.
Description
The CBP™ Leadership manual covers the following topics:
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Introduction to Effective Leadership
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The Characteristics and Skills of Effective Leaders
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Leadership Styles
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Developing a Vision & a Mission
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Effective Decision - Making
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Team Building for Leaders
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Building Trust in Teams
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Coaching as a Leader
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Motivation
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Leadership Summary
Course Objective
Successful completion of this course will increase your knowledge and ability to:
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Define the leader
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Define the followers
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Develop a clear vision and mission and work towards achieving goals.
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Choose the appropriate leadership style
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Identify and analyze problems
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Recommend problem-resolution guidelines to build a successful team and how to manage them
Timing: 05:00 pm – 07:30 pm
Train the Trainer
(This course is offered upon request)
The TOT program aims to tool up the CBP trainers. especially the recently – joined ones, with the essential knowledge and pedagogy to perform effectively; as well as sharpening their skills by amalgamating them with the latest methodologies that allow them to purvey their expertise. If you are looking to be a successful trainer, then you should get IBTA certified trainer by taking this certification!
Description
The CBP™ Training of Trainers - TOT manual covers the following topics:
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Ameliorating the communication skills so that trainers can dynamically develop their trainees
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Probing the multicolored training atmospheres that the trainers will probably function in and correspond to different training characteristics
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Equipping trainers with appropriate skills and instructional techniques to authentically expatiate difficult occurrences.
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Developing trainers to be able to manage and run Workshops/conferences
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Developing trainers to have skills to administer and manage training halls
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Developing trainers to search and identify documentaries in relation to different topics
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Developing trainers to know how to search and Introduce games for different topics
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Developing trainers to know how to come up with role-plays, games, video shows ... etc.
Course Objective
Successful completion of this course will increase your knowledge and ability to:
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Define the best teaching approaches, methodologies, and technique
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Understand and apply training needs analysis (TNA)\
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Express the traditional teaching/training methods
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Follow the steps of applying for the role-playing method
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Understand classroom management tools
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State the evaluation types and assessment
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Understand the future of soft skills training
Timing: 05:00 pm – 08:00 pm