​Answering Students’ Questions Policy

• The University email

• The University phone and the required extension.

• Messages from the student’s user.

• System messages.

• Virtual classes during office hours.

• Discussion forums.

Responding mechanism

• ​​Directly through the phone.

• Faculty members are committed to answering student’s questions during office hours.
  

• Responses are sent through messages within two working days maximum.
  

• Holidays, weekends, and out-of-work hours should be respected.